Solution Overview
Features
Tablet Device
TAAP F2F
Do you need a solution to help you with Face to Face Fundraising?
Digitally Enhanced Fundraising
The TAAP F2F fundraising solution is a technology to help you with the processing and handling of sensitive supporter banking and personal information.
With the TAAP F2F solution you can eliminate paper, dramatically reduce data entry errors, streamline your digital data flow, become GDPR compliant, and dramatically reduce the acquisition cost of each supporter.
Offline Working - No Internet Required
The TAAP F2F solution provides users of the technology with access to industry standard data.
With offline street address lookup you can enter a postcode and a house number for an improvement in the accuracy of the postal address data that is collected.
With offline bank sort code and account number checking we can help reduce the number of failed direct debits ensuring the data was correct at the point of collection.
Data Security
TAAP allows the fundraiser to capture the supporters Name, Contact details, Address, User Communication Preferences, supporter contributions, bank sortcode and account number, and their digital signature. This data has to be securely stored and communicated.
Identity theft and fraud is something that can be easily perpetrated with copies of support paper forms, or even the digital data if used on an insecure data platform.
TAAP F2F runs on GDPR/Compliant devices to eliminate the potential for data leakage and hacking, and delivers secure robust data security for its clients.
Portal
TAAP F2F as a solution provides a cloud hosted portal through which Campaigns and Fundraisers can be loaded into the system.
You can allocate Fundraisers to Campaigns and then monitor and track activity in realtime as data is collected by your Fundraisers.
The data that is collected can be downloaded in industry standard CSV format, or alternatively, posted securely to an FTP server using PGP encryption. You can also use other API's to connect and download the supporter data, please inquire about the supported options available.
GDPR Fundraiser Quiz
TAAP F2F allows Fundraisers to be tested on their understanding of GDPR. The Tablet has a simple quiz to help prepare the Fundraisers with the information that they should know in the event a supporter asks about GDPR and how its is being handled by the fundraising organisation.
This feature is designed and intended to help support the fundraisers when they engage with data savvy supporters. Everybody wants to make sure that their data is being appropriately handled and the brand fundraiser should be able to provide the supporter with every confidence.
Fundraiser Identification
TAAP F2F allows requires the Findraiser photo be taken at the point they are being trained on the system. This then allows the Fundraiser when capturing the Supporters details to check the identity of the person collecting the supporter details.
This exists to help reassure the supporter that the person they are talking to is legitimate and working for the organisation they claim to be. Their photo is shown next to the charity logo, charity ID, and registered office.
Tablet Devices
You need to make sure the device being used is GDPR compliant. It needs to have a secure operating system, be continually patched and update, with anti-virus software installed.
The TAAP F2F application requires user passwords to start the application. The data that is collected is saved locally and encrypted on the device if there is no internet connection. When a connection is available the data is uploaded over a secure encrypted data network and removed from the device.
To be GDPR compliant you need both a secure robust application like TAAP F2F and to run it on a secure fully managed device.
The TAAP F2F software can run on all popular tablets and devices, Microsoft Windows 10, Apple iOS iPad, and also Android tablets. If you would like help choosing the right device we would be happy to help.
F2F Support Form
Your support form can be branded and the donation amount and frequency configured to suit your fundraising requirements.
The rolling demo shows the generic supporter form that details the data that can be collected by your fundraisers.
Get in contact to arrange a demo of the end to end solution.
Supporter Details Checklist
Donation Amount
Supporter Details
Progress Checklist - easily jump around
Supporter address and offline lookup
Supporter Digital Signature
Direct Debit Details
Bank Account Checks
Checklist showing progress
Gift Aid Donations
Supporter Opt In / Keep in touch preferences
GDPR Donor Statement
Support Checklist - All Complete
Supporter Signature prior to submission
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